REDUCING THE DIGITAL CLUTTER OF CHATS by Ploum on 2025-05-23 https://ploum.net/2025-05-23-chats-digital-clutter.html I hate modern chats. They presuppose we are always online, always available to chat. They force us to see and think about them each time we get our eyes on one of our devices. Unlike mailboxes, they are never empty. We can’t even easily search through old messages (unlike the chat providers themselves, which use the logs to learn more about us). Chats are the epitome of the business idiot: they make you always busy but prevent you from thinking and achieving anything. It is quite astonishing to realise that modern chat systems use 100 or 1000 times more resources (in size and computing power) than 30 years ago, that they are less convenient (no custom client, no search) and that they work against us (centralisation, surveillance, ads). But, yay, custom emojis! Do not get me wrong: chats are useful! When you need an immediate interaction or a quick on-the-go message, chats are the best. I needed to keep being able to chat while keeping the digital clutter to a minimal and preserving my own sanity. That’s how I came up with the following rules. Rule 1: One chat to rule them all ================================= One of the biggest problems of centralised chats is that you must be on many of them. I decided to make Signal my main chat and to remove others. Signal was, for me, a good compromise of respecting my privacy, being open source and without ads while still having enough traction that I could convince others to join it. Yes, Signal is centralised and has drawbacks like relying on some Google layers (which I worked around by using Molly-FOSS). I simply do not see XMPP, Matrix or SimpleX becoming popular enough in the short term. Wire and Threema had no advantages over Signal. I could not morally justify using Whatsapp nor Telegram. In 2022, as I decided to use Signal as my main chat, I deleted all accounts but Signal and Whatsapp and disabled every notification from Whatsapp, forcing myself to open it once a week to see if I had missed something important. People who really wanted to reach me quickly understood that it was better to use Signal. This worked so well that I forgot to open Whatsapp for a whole month which was enough for Whatsapp to decide that my account was not active anymore. Le suicide de mon compte WhatsApp (ploum.net) https://ploum.net/le-suicide-de-mon-compte-whatsapp/index.html Not having Whatsapp is probably the best thing which happened to me regarding chats. Suddenly, I was out of tenths or hundreds of group chats. Yes, I missed lots of stuff. But, most importantly, I stopping fearing missing them. Seriously, I never missed having Whatsapp. Not once. Thanks Meta for removing my account! While travelling in Europe, it is now standard that taxi and hotels will chat with you using Whatsapp. Not anymore for me. Guess what? It works just fine. In fact, I suspect it works even better because people are forced to either do what we agreed during our call or to call me, which requires more energy and planning. Rule 2: Mute, mute, mute! ========================= Now that Signal is becoming more popular, some group chats are migrating to it. But I’ve learned the lesson : I’m muting them. This allows me to only see the messages when I really want to look at them. Don’t hesitate to mute vocal group chats and people with whom you don’t need day-to-day interaction. I’m also leaving group chats which are not essential. Whatsapp deletion told me that nearly no group chat is truly essential. Many times, I’ve had people sending me emails about what was told on a group chat because they knew I was not there. Had I been on that group, I would probably have missed the messages but nobody would have cared. If you really want to get in touch with me, send me an email! Rule 3: No read receipts nor typing indicators ============================================== I was busy, walking in the street with my phone in hands for directions. A notification popped up with an important message. It was important but not urgent. I could not deal with the message at that moment. I wanted to take the time. One part of my brain told me not to open the message because, if I did, the sender would see a "read receipt". He would see that I had read the message but would not receive any answer. For him, that would probably translate in "he doesn’t care". I consciously avoided to open Signal until I was back home and could deal with the message. That’s when I realised how invasive the "read receipt" was. I disabled it and never regretted that move. I’m reading messages on my own watch and replying when I want to. Nobody needs to know if I’ve seen the message. It is wrong in every aspect. Signal preferences showing read receipts and typing indicator disabled https://ploum.net/files/signal_receipts.jpg Rule 4: Temporary discussions only ================================== The artist Bruno Leyval, who did the awesome cover of my novel Bikepunk, is obsessed with deletion and disappearance. He set our Signal chat so that every message is deleted after a day. At first, I didn’t see the point. Until I understood that this was not only about privacy, it also was about decluttering our mind, our memories. Since then, I’ve set every chat in Signal to delete messages after one week. Signal preferences showing disappearing messages set to one week https://ploum.net/files/signal_disappearing.jpg This might seem like nothing but this changes everything. Suddenly, chats are not a long history of clutter. Suddenly, you see chats as transient and save things you want to keep. Remember that you can’t search in chats? This means that chats are transient anyway. With most chats, your history is not saved and could be lost by simply dropping your phone on the floor. Something important should be kept in a chat? Save it! But it should probably have been an email. Embracing the transient nature of chat, making it explicit greatly reduce the clutter. Conclusion ========== I know that most of you will say that "That’s nice Ploum but I can’t do that because everybody is on XXX" where XXX is most often Whatsapp in my own circles. But this is wrong: you believe everybody is on XXX because you are yourself using XXX as your main chat. When surveying my students this year, I’ve discovered that nearly half of them was not on Whatsapp. Not for some hard reason but because they never saw the need for it. In fact, they were all spread over Messenger, Instagram, Snap, Whatsapp, Telegram, Discord. And they all believed that "everybody is where I am". In the end, the only real choice to make is between being able to get immediately in touch with a lot of people or having room for your mental space. I choose the latter, you might prefer the former. That’s fine! I still don’t like chat. I’m well aware that the centralised nature of Signal makes it a short-term solution. But I’m not looking for the best sustainable chat. I just want fewer chats in my life. If you want to get in touch, send me an email!